Tell Me Where To Play
Support

Need help with your account, the app, or technical issues? This page provides assistance, troubleshooting tips, and answers to common questions.

How We Can Help

Account Help

Assistance with login issues, password problems, and account related questions.

App Troubleshooting

Help resolving crashes, loading problems, or unexpected behavior inside the app.

Platform Questions

Support for understanding app features, workflows, and how to use the platform.

Before Contacting Support

  • Make sure you are using the latest version of the app
  • Close and reopen the app
  • Restart your device
  • Check your internet connection
  • Try again after reopening the app
  • Include your device model
  • Include your operating system version
  • Include screenshots if possible
  • Describe the steps that caused the issue
  • Include any error messages shown

Frequently Asked Questions

I can’t sign in. What should I do?

First confirm you are entering the correct credentials. Restart the app and verify your internet connection. If the problem continues contact support with your account email.

The app is freezing or crashing

Close and reopen the app, update to the latest version, and restart your device. If the problem persists please contact support.

How do I report a bug?

Send support a description of the issue along with screenshots, your device type, and the steps that caused the problem.

How long does support take?

Response time varies depending on volume but support requests are reviewed as quickly as possible.

Contact Support

For support requests or technical help contact: